to hear from you: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) Web Technologies (XML.... If you have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following two main areas, we want...
's are maintained. Proactively identify areas for improvement in conjunction with the Service Desk Manager and Service Delivery Manager... Desk Manager and Service Delivery Manager Ensure infrastructure is secure and meets security guidelines. Mentor team...